News4Jax - Latest Comments in Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

rizzle_krizzle — Wed, 19 Aug 2009 17:34:45 -0000

Piggy backing off what I posted below, it could also depend on your service provider. Mine is AT&T. For the moment.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

rizzle_krizzle — Wed, 19 Aug 2009 17:33:13 -0000

Actually, that is not necessarily true. I am originally from Oklahoma, and bought my original phone in OK, while visiting family on the way to Jax from my previous duty station (Navy). I had my 918 area code (Tulsa area) for 2 years while in Jax before I changed to 904, but during that time, I had to make a few 911 calls, and it went straight to Jax Dispatch each time. Like the article stated, it is the cell tower your call goes through, not where your phone is from. Even though I had a 918 area code, if I tried to call OK, while in FL, without first dialing the OK area code, it would not work, because I was out of that local area.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

matt74 — Wed, 19 Aug 2009 16:59:24 -0000

Wow. News4tards cracked ANOTHER huge story. This is hardcore journalism folks!!!

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

nerrawkir — Wed, 19 Aug 2009 16:58:02 -0000

That is what camera phones are for

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

doglover09 — Wed, 19 Aug 2009 16:53:38 -0000

if you live bought your phone in jax, thats where the call goes. You could be visiting Texas call 911, and get jacksonville dispatch.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Ducati — Wed, 19 Aug 2009 16:19:52 -0000

It didn't do a thing in my favor a week ago when I called about a hit and run. Drunk idiot almost took out 7 cars before hitting me, then didn't pull over. But in stop dead traffic, neither of us moving, I gave color, make, model, license plate, expiration date location and direction headed, and they never sent a cop. They left me sitting alone in an empty parking lot at sundown for 40 minutes until I just left.
Cheers. Thanks a lot.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

nerrawkir — Wed, 19 Aug 2009 16:06:03 -0000

Coming soon to you is a private sector solution similar to On-Star which allows a private emergency call center to patch subscribers to the correct 911 call center (psap) for that location. Additionally the operator will have physical description, medical concerns, car make model etc with which to render emergency aid and advise first responders accordingly.

Enhanced 911 only requires cell tower triangulation or cell sector locating technology. As local governments have spent the money, don't expect true wifi/gps locating technology anytime soon.

Also RFID chips have a very short range and reading them is not as easy as just having a reader. Anything else is based upon personal paranoia.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

RetiredJSO — Wed, 19 Aug 2009 13:07:32 -0000

Your call was probably routed through a cell tower in Jax. This happens a lot.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

RetiredJSO — Wed, 19 Aug 2009 13:05:57 -0000

Just for general information, the National ID rules being implimented by all the states for DL and Passport, new and renewals, requires all these documents to contain RFID Chips. These chips broadcast your info without encryption that anyone with the proper equipment can pick up. Everyone in the US will be required to have one by 2012.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Br0Dave — Wed, 19 Aug 2009 12:26:08 -0000

Yeah, but you told me in writing, so I didn't understand, LOL.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Br0Dave — Wed, 19 Aug 2009 12:25:23 -0000

Oh, okay. Nevermind!

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

strawbabies — Wed, 19 Aug 2009 11:59:01 -0000

I'm pretty sure we don't have Enhanced 911 yet. I called 911 about a car on fire on Blanding in Orange Park. The call first went to 911 dispatch in Jax, who transferred me to Clay County.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Bryan "bytehead" Price — Wed, 19 Aug 2009 11:35:50 -0000

I thought we had Enhanced 911 for this? I can't find any timelines on this, but I thought those had already passed.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

brilliantbrunette0706 — Wed, 19 Aug 2009 10:45:22 -0000

Wow Br0Dave, you really made your point there. I was a dispatcher for 3 years and listen, the Ali System is the best there is right now.. so its better to have them know the general area someones calling from than not know anything at all. Be thankful its a system used by JSO.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

wgvobserver — Wed, 19 Aug 2009 10:02:33 -0000

Preconditioning people to accept the RFID chip implants?

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

RetiredJSO — Wed, 19 Aug 2009 09:43:53 -0000

It is a matter of life or death at times. The public is paying a 911 fee with their phone bills, when you call 911, your location should be displayed immediately, without them having to do anything. This could have saved some peoples lives, like the woman that was kidnapped and left in a car trunk for 2 days, she had a working cell phone but they could not locate her. The current system is unacceptable.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Whymee — Wed, 19 Aug 2009 09:02:22 -0000

BrODave, We told you to go to summer school for your reading comprehension problem. We see you didn't.
(Get a friend to read this to you.)

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Goons4Jax — Wed, 19 Aug 2009 08:57:53 -0000

They are saying the OFFICER is in a business that every second cost, which means his job relies on time to save the person in medical distress. the reporter was indeed correct.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

strawbabies — Wed, 19 Aug 2009 08:35:41 -0000

The term "business" is referring to those in emgergency services in this case. Their job is to sometimes provide assistance to those who happen to be at home.

Re: Cell Phone 911 Calls Don't Give Location - Jacksonville News Story - WJXT Jacksonville

Br0Dave — Wed, 19 Aug 2009 08:28:24 -0000

"But in a business when every second counts, it could be a matter of life and death.

"I know we had an incident where someone called from their cell phone and was in medical distress, and we got to the house next door to them," Elliott said."

What kind of reporting is this? You refer to a business, but use a residence as your example? Come on, people, think about it before you print it.
With my experience using 911 to locate a cell phone it is hit and miss, but normally businesses have landline phones. A lot of businesses these days record their calls, and you need a landline for that.